Contact Us

Get in touch with the Gigapocalypse team - we'd love to hear from you!

Send us a Message

Have a question, suggestion, or need support? Fill out the form below and we'll get back to you as soon as possible.

Get in Touch

We're here to help! Choose the best way to reach us based on your needs.

General Support

For game support, questions, or general inquiries

Email: support@gigapocalypse.org

Response Time: 24-48 hours

Business Inquiries

For partnerships, licensing, and business opportunities

Email: business@gigapocalypse.org

Response Time: 3-5 business days

Press & Media

For journalists, content creators, and media inquiries

Email: press@gigapocalypse.org

Response Time: 1-2 business days

Studio Address

Gigapocalypse Studios

123 Game Development Lane
Indie City, IC 12345
United States

Community Channels

Connect with us and other players on social media

Frequently Asked Questions

Quick answers to common questions about Gigapocalypse and our services.

How can I report a bug in the game?
You can report bugs by using the contact form above with "Bug Report" as the subject, or by joining our Discord server where we have a dedicated bug-reports channel. Please include as much detail as possible, including your platform, game version, and steps to reproduce the issue.
Is Gigapocalypse available on my platform?
Gigapocalypse is currently available on PC (Steam, Epic Games Store, GOG), PlayStation 4, PlayStation 5, iOS, and Android. We're constantly working on expanding to new platforms based on community demand.
How do I request a refund?
Refund policies vary by platform. For Steam purchases, you can request a refund through Steam's standard refund system. For other platforms, please contact us directly with your purchase details and we'll help guide you through the appropriate refund process.
Do you offer customer support in other languages?
Currently, our primary support language is English. However, we have community moderators who speak German, Spanish, French, Japanese, and Korean who may be able to assist through our Discord server.
Can I suggest new features or kaiju for the game?
Absolutely! We love hearing ideas from our community. Use the contact form with "Feature Request" as the subject, or join our Discord server where we have channels dedicated to community suggestions and feedback.
How often do you release updates?
We typically release major content updates every 3-4 months, with smaller bug fixes and balance updates as needed. Follow our social media channels or join our Discord for the latest update announcements and development news.